RETURN POLICY
Dear customer, thank you very much for your shopping!
If you are not satisfied with the product in any way, please contact us within 7 days.
Unshipped orders:
If the order is canceled before shipment, a 5% handling fee will be charged.
Shipping and Returns:
If the product is damaged or lost due to transportation problems, we provide a full refund.
If the item cannot be delivered due to an incorrect address, a 5% handling fee and postage will be charged.
Products received (not used):
Within 30 days, if the product is unopened, it can be returned or exchanged.
The customer is responsible for return postage and we may charge a processing fee of up to 20%.
Return process:
Notify the reason and provide photos on the website or via email.
Use the original packaging to return, and provide a return form and express delivery note with the package.
Refunds will be completed within 7 working days after return.
If it is caused by us, such as incorrect shipment, including return shipping, the customer will not be responsible for it.
If you have any questions, please contact customer service for further assistance. Thank you for your understanding and support!